1. Introduction

KOMFY respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

---

2. Personal Data We Collect

We may collect the following data:

• Name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Payment details (processed securely via third-party providers)
• Order history
• IP address and website usage data (cookies)

---

3. Purpose of Data Processing

We use your personal data to:

• Process and deliver your order
• Provide customer support
• Send order confirmations and updates
• Handle returns and refunds
• Improve our website and services
• Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

---

4. Legal Basis

We process your data based on:

• Performance of a contract (your purchase)
• Legal obligations
• Legitimate business interests (e.g. fraud prevention, website improvement)

---

5. Sharing of Data

We only share your data with third parties when necessary to complete your order, such as:

• Payment providers
• Shipping and logistics partners
• IT and hosting services

All third parties are required to protect your data in accordance with GDPR regulations.

---

6. Data Retention

We do not retain your personal data longer than necessary. Data is stored for as long as required for order processing, legal obligations, or dispute resolution.

---

7. Cookies

Our website uses cookies to improve functionality, analyze traffic, and enhance user experience. You can disable cookies in your browser settings, but some features may not function properly.

---

8. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct or update your data
• Request deletion of your data
• Object to data processing
• Request data portability

To exercise your rights, contact us at: info@bykomfy.com

---

9. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

---

10. Third-Party Services

Our website may contain links or use services from third parties. We are not responsible for the privacy practices of these external services.

---

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.